Privacy Policy & Notice of Collection
To learn more about ADA compliance and our Privacy Policy, click the link found here .
Communications/Electronic Messages/SMS/Text Messages:
Not withstanding anything to the contrary in this privacy policy, your consent to receive SMS messages applies solely to us. It does not apply to the activities of any third party. We will not share your mobile number with any third party for their marketing or promotional purposes.
By agreeing to receive text or electronic messages from us, you expressly consent to receive marketing, informational, and/or transactional text or audio messages (audio messages and calls include artificial or pre-recorded messages or calls) that may be sent using an automatic telephone dialing system and/or software, by or on behalf of us, at the phone number or electronic address you provide us. You may receive different types of messages including advertising, transactional, operational, or informational messages at that phone number or electronic address, including order confirmations; shipping and delivery notifications; multi-factor authentication; requests for information; promotional information; appointment information; appointment status updates; and appointment reminders, or other messages in connection with our Services. We may not be able to deliver messages to all mobile carriers. Message and data rates may apply. You can opt-out of receiving further text messages at any time. After indicating your preference to stop receiving text messages, you may receive additional communications confirming that your request has been received and processed, and you may continue to receive text messages for a short period while we process your request(s). Providing consent to receive messages is not a condition of purchasing any property, goods, or services. Personal information collected in connection with any communication or message is subject to the terms of this Privacy Policy. Messages exchanged with us, and phone calls with us, may be monitored or recorded including by third parties on our behalf. If you send or receive messages with us via SMS, text message, phone call, our Site (consistent with any website consent banner settings), or other electronic communication, we (or our third-party vendors on our behalf) may log data and signaling information in connection with the messages including the contents of the messages, phone numbers, phone carriers, electronic address, electronic routing information, and the date and time that any messages were processed. We (or our third-party vendors on our behalf) may also track your actions in response to the messages you receive from or on behalf of us such as whether you deleted, opened, or forwarded such messages. We (or our third-party vendors on our behalf) may also store information that you provide through communications with us, including from phone calls, letters, emails, and other electronic messages, or in person.
- Contact information: Names, telephone numbers, mobile phone numbers, email addresses, and mailing addresses.
- Vehicle information: Vehicle interests, purchase inquiries, trade-in details, vehicle identification numbers, and service-related information.
- Transaction information: Purchase history, appointment details, sales inquiries, and information associated with vehicle purchases or services.
- Financial information: Information provided in connection with vehicle financing, leasing, credit applications, or payment transactions, when applicable.
- Communications: Messages, inquiries, and correspondence exchanged through telephone calls, email, SMS/text messaging, website forms, and other communication channels.
- Website information: Information collected through website forms, cookies, analytics services, and similar technologies.
- Respond to customer questions and vehicle inquiries.
- Provide vehicle pricing, availability, and product information.
- Schedule appointments, test drives, and service visits.
- Process vehicle purchases, financing inquiries, and other customer transactions.
- Communicate with customers regarding ongoing sales or service activities.
- Provide customer support and follow-up communications.
- Maintain business records and improve our products, services, and customer experience.
- Comply with applicable legal and regulatory obligations.
- Financial institutions, lenders, and financing partners involved in customer-requested financing or leasing transactions.
- Vehicle manufacturers and authorized business partners involved in vehicle purchases, warranties, recalls, or related services.
- Technology providers supporting our customer relationship management systems, website, communications, and business operations.
- Payment processors and other providers assisting with customer transactions.
- Government agencies, regulatory authorities, or other parties when disclosure is required by law.